THE CUSTOMER COMPLAINT TRENDS AT FRANJO TUĐMAN AIRPORT
نویسندگان
چکیده
منابع مشابه
Ontology-Based Customer Complaint Management
This paper presents an ontology-based approach for managing and maintaining multilingual online customer complaints. To achieve trust and transparency in e-commerce communications and transactions, effective and cross-border complaint platforms need to be established and may be integrated in e-business activities. The effectiveness and width of such complaint service platforms depend on rising ...
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ژورنال
عنوان ژورنال: QUALITY – YESTERDAY, TODAY, TOMORROW
سال: 2020
ISSN: 2670-8825,2670-8833
DOI: 10.30657/hdmk.2020.14